DO YOU ACCEPT SAME-DAY DROP-INS?
The short answer is yes! If you need to book a same-day session, instead of booking online, we ask that you call and/or text us directly at (357)-612-8894 or (929)-361-8014.
We will do our best to accommodate your schedule.
WHAT IS THE AGE RANGE FOR THE KIDS?
Our space, for now, is designed to accommodate kids starting at 6 months (seating unassisted / crawling) up to 6 years old.
HOW MANY KIDS ARE IN A GROUP?
On average we expect 2-6 kids per group, never exceeding 10 kids.
WHAT HAPPENS IF I ARRIVE LATE?
Please be aware that your session is booked for a specific time slot. We will always appreciate a heads up if you are running behind. If you arrive late, we may not be able to accommodate your past scheduled time.
WHAT IS THE MINIMUM AND MAXIMUM NUMBER OF HOURS I CAN BOOK IN ONE DAY?
You can book for 1 hour or you can book two 4hr long sessions back to back for a full 8hr workday.
WHAT HAPPENS IF MY CHILD CRIES OR EXPERIENCES SEPARATION ANXIETY?
We understand that little ones may need some time to adjust to a new environment and to the new caregivers. We will give each child plenty of individual attention and will figure out if they need to be held or distracted with an activity or a toy.
But if a child experiences separation anxiety & does Not Show Signs of Calming Down After 7 Minutes, We Will Ask Their Parent Or Guardian To Step In The Room And Stay With The Child For The Duration Of The Session.
DO YOU OFFER GENTLE SEPERATION SESSION?
If a child is not used to being cared for by individuals outside of his/her immediate caregiver, and/or if they experience separation anxiety, we will work with you to set up one or more ‘Gentle Separation’ sessions during the weekend. These sessions will help your little one adjust at their own pace to being in a new environment & under the care of new caregivers. Please inquire if you would like more information.
WHAT IF MY CHILD IS NOT POTTY TRAINED?
Our Play-Educators, will change diapers, assist kids with potty training and one of the staff members will always walk a child and assist, if needed, with using the restroom, located in our private hallway.
IF ME OR MY CHILD ARE SICK, CAN WE RESCHEDULE OUR SESSION?
Yes. We will operate on an honor system and extend to every client, including adult and child, up to 3 ‘sick day’ passes per month. Allowing clients to reschedule on the day of their appointment. After that 25% reservation fee will be required to hold your spot.
ARE THERE NAP TIMES?
There are NO naps in the kid activity center, however, if a child 3 years and younger, does fall asleep, we will place them in either your stroller or will use Work & Tot’s Cybex Priam stroller (that lies flat) to have your child nap by your work station. Once they wake up we will bring them back to the play area.
DO YOU SERVE KIDS FOOD?
We do not prepare food on-premises, however, we will be happy to serve your child lunch or a snack that you bring from home or order as take-out. We have both a mini-fridge and a microwave that our members are welcome to use.
Please keep in mind that WE ARE A NUT FREE FACILITY. Please plan accordingly.
WILL STAFF MEMBERS ADMINISTER MEDICINE?
While we always have CPR and First Aid Certified staff member on-site, none of the staff members will administer any medications to a child, since a parent or a guardian is ALWAYS on-site, they and only they will be responsible for administering any medications that a child needs.
DOES MY CHILD NEED SOCKS OR SHOES OR ANYTHING ELSE?
We ask that ALL kids come wearing socks or bring indoor shoes! We do not allow outdoor shoes in our Play Area. Please bring clearly labeled with a Child’s name bottle of water, upon your discretion a change of clothing and/or underwear (especially if a child is not fully potty trained). Clearly labeled (preferably zip lock bag) with diapers and wipes.
ARE MEN WELCOME?
Yes. Our Co-working space will happily accommodate mothers and fathers.
CAN I GET A MEMBERSHIP WITHOUT UTILIZING CHILDCARE?
Yes, based on space and availability. Please inquire directly regarding prices and stipulations.
WHAT IS YOUR GUEST POLICY?
If space permits and with advance notice, we do offer our members (only), ONE - 1HR long guest pass during each membership cycle. This pass must be used at the same time as the member's 4hr appointment. Guest Pass includes the use of co-working & play-care spaces and services.
IS THERE FOOD/DRINK AVAILABLE FOR SALE?
Not at this time. But we do have complimentary coffee/tea.
HOW CAN I PAY FOR MY SESSION?
The easiest way to book your session is through our website. We currently partnered with Sawyer to provide both a secure and user-friendly experience to our clients.
You can also book a session by reaching out to us by e-mail at HELLO@WORKANDTOT.COM, and you can pay by cash or by Square terminal when you arrive at your session.
WHAT IF MY SPOUSE OR A FRIEND WANTS TO JOIN ME?
Based on space availability, each additional adult will be charged $15 an hour.
If you have any other questions or concerns, please don't hesitate to contact us by phone, e-mail, or social media.
Your neighborhood, Work & Tot
Through NYC Phase 2 & 3 of the re-opening Work & Tot will be open for Adults Only.
Child Supervision will be phased back in During Phase 4 at the earliest.